About SREC
Spokane Regional Emergency Communications (SREC) is a regionalized emergency response communications organization formed in 2018 as a Public Development Authority. Located in Spokane, Washington, SREC serves more than 550,000 citizens throughout the county as the primary PSAP for the region. In addition to answering emergency and non-emergency calls, SREC provides Fire and Law Dispatch services to 14 local Fire Protection Authorities and 7 local Law Enforcement Agencies in Spokane County. These services span more than 1,700 miles, and include management of more than 5,000 radios, 23 tower sites, and a backup center. SREC also writes reports for most of the law enforcement agencies in the region. We currently employ approximately 147 employees across the organization. Our mission is to get the right resources to the right location with an uncompromising focus on responder and citizen safety.
Regionalization Timeline
1998
Spokane County fire districts consolidated their communications systems into one: The Combined Communications Center managed by the City of Spokane.
Spokane County fire districts consolidated their communications systems into one: The Combined Communications Center managed by the City of Spokane.
2004
The Combined Communications Building was built with future interoperability in mind and brought 9-1-1 call receiving, law enforcement dispatch and the fire and medical combined communications center together in the same facility, even though each area was managed by different agencies.
The Combined Communications Building was built with future interoperability in mind and brought 9-1-1 call receiving, law enforcement dispatch and the fire and medical combined communications center together in the same facility, even though each area was managed by different agencies.
2008
The 1/10th Ballot Measure was passed to build an interoperable radio system, support Crime Check services, and CAD software.
The 1/10th Ballot Measure was passed to build an interoperable radio system, support Crime Check services, and CAD software.
2014
New $47M digital radio system goes live allowing all agencies to communicate with each other, with radio equipment managed and installed in first responder vehicles by Spokane County.
New $47M digital radio system goes live allowing all agencies to communicate with each other, with radio equipment managed and installed in first responder vehicles by Spokane County.
2017
83% of Spokane County voters passed Proposition 1: 1/10th of 1% Sales Tax Renewal providing financial sustainability through 2028 for improvements in emergency communications including integration. Per Spokane County Resolution 16-0777, "the moneys received from the tax to be used solely for the purpose of providing funds for costs associated with design, acquisition, construction, equipping, operating, maintaining, remodeling repairing, reequipping, improvement and financing of emergency communication systems and facilities to include equipment, crime check and the reverse emergency notification system".
83% of Spokane County voters passed Proposition 1: 1/10th of 1% Sales Tax Renewal providing financial sustainability through 2028 for improvements in emergency communications including integration. Per Spokane County Resolution 16-0777, "the moneys received from the tax to be used solely for the purpose of providing funds for costs associated with design, acquisition, construction, equipping, operating, maintaining, remodeling repairing, reequipping, improvement and financing of emergency communication systems and facilities to include equipment, crime check and the reverse emergency notification system".
2019
Spokane City Council passes Resolution 2019-0035 on June 24, terminating City of Spokane participation in Spokane Regional Emergency Communications integrated system. City of Spokane Fire Department and City of Spokane Police Department dispatch services will be provided by City of Spokane employees.
Spokane City Council passes Resolution 2019-0035 on June 24, terminating City of Spokane participation in Spokane Regional Emergency Communications integrated system. City of Spokane Fire Department and City of Spokane Police Department dispatch services will be provided by City of Spokane employees.
2019
Emergency service communications in the Spokane region integrates on July 1 as Spokane Regional Emergency Communications, a single organization established as a Public Development Authority created to improve current operations and prepare for future technology.
Emergency service communications in the Spokane region integrates on July 1 as Spokane Regional Emergency Communications, a single organization established as a Public Development Authority created to improve current operations and prepare for future technology.
2020
SREC moves Emergency Medical Dispatch from Fire to 911 on August 12, 2020. Now, a caller facing a medical emergency stays on the line with the original Communications Officer while responders are being dispatched, saving vital moments in response time and providing comfort and aid to our citizens in need while eliminating a call transfer. This achieves one of the many reasons for integration--saving time and providing immediate care.
SREC moves Emergency Medical Dispatch from Fire to 911 on August 12, 2020. Now, a caller facing a medical emergency stays on the line with the original Communications Officer while responders are being dispatched, saving vital moments in response time and providing comfort and aid to our citizens in need while eliminating a call transfer. This achieves one of the many reasons for integration--saving time and providing immediate care.
2021
Crime Check launches Online Reporting on May 10, 2021, allowing citizens to file an official police report for non-emergency crimes. Reports can be filed immediately and printed free of charge, offering a convenient and cost effective solution for citizens.
Crime Check launches Online Reporting on May 10, 2021, allowing citizens to file an official police report for non-emergency crimes. Reports can be filed immediately and printed free of charge, offering a convenient and cost effective solution for citizens.
2022
SREC begins Emergency Medical Dispatch and fire dispatching services for the City of Spokane Fire Department due to City of Spokane Fire Dispatcher staffing shortages.
SREC begins Emergency Medical Dispatch and fire dispatching services for the City of Spokane Fire Department due to City of Spokane Fire Dispatcher staffing shortages.
2023
SREC leads collaborative team of Fire and Law Enforcement agencies in choosing new CAD system--the first time a single platform will be used for member agencies.
SREC leads collaborative team of Fire and Law Enforcement agencies in choosing new CAD system--the first time a single platform will be used for member agencies.
2024
- SREC supports SFD launch of Nurse Navigation Line designed to align appropriate level of medical care to 911 callers at the right time and place.
- SREC launches mobile app called SREC911. Puts numerous resources within single resource.
- SREC celebrates 5 Year Anniversary on July 1.
- SREC leads multi-agency selection of Hexagon as new CAD provider on July 10, 2024. Project kicks off.
- SREC closes on new facility located in Spokane Valley on December 27, 2024
2025
- SREC, the City of Spokane, and Spokane County unanimously approve ILA extending services and establishing milestones to transition the City to its own PSAP.
Backgrounders & Fact Sheets
Research/Background
Articles
Why Regionalization?
SREC E-Newsletter, Sept 2025
SREC E-Newsletter, Sept 2025